{"id":169,"date":"2026-01-16T08:40:31","date_gmt":"2026-01-16T08:40:31","guid":{"rendered":"https:\/\/www.campasia.asia\/singapore\/?page_id=169"},"modified":"2026-05-22T06:07:09","modified_gmt":"2026-05-22T06:07:09","slug":"faqs","status":"publish","type":"page","link":"https:\/\/www.campasia.asia\/singapore\/faqs\/","title":{"rendered":"FAQs"},"content":{"rendered":"

[vc_row el_class=”faq-content”][vc_column][vc_custom_heading text=”FAQs Singapore” font_container=”tag:h1|font_size:18|text_align:left|color:%23CCCCCC|line_height:42px” google_fonts=”font_family:Oswald%3A300%2Cregular%2C700|font_style:300%20light%20regular%3A300%3Anormal” css=””][vc_custom_heading text=”Frequently Asked Questions” font_container=”tag:h2|font_size:38|text_align:left|color:%23464547|line_height:42px” google_fonts=”font_family:Oswald%3A300%2Cregular%2C700|font_style:400%20regular%3A400%3Anormal” css=”.vc_custom_1770639589977{margin-bottom: 25px !important;}” el_class=”h4 welcome left-border”][vc_custom_heading text=”From registration to safety and other important details, our FAQs cover everything parents need to know to help your child get ready for a fun, safe and memorable holiday camp experience. If you can\u2019t find what you are looking for, kindly contact us at +65 6289 5888 or email at info@campasia.asia. We will be happy to help!” font_container=”tag:p|text_align:left|color:%23464547″ use_theme_fonts=”yes” css=”” el_class=”page-title”][vc_custom_heading text=”Registration” font_container=”tag:h2|font_size:34|text_align:left|color:%23ED1C24|line_height:48px” google_fonts=”font_family:Oswald%3A300%2Cregular%2C700|font_style:400%20regular%3A400%3Anormal” css=”.vc_custom_1770639738019{margin-bottom: 15px !important;}” el_class=”faq-heading red-heading”][vc_toggle title=”When is the registration dateline for each camp session?” css=””]You can register your child up till a week before the camp begins, subject to availability. However, to avoid disappointment, we suggest signing up as early as possible![\/vc_toggle][vc_toggle title=”Is there a waitlist if the camp is full?” css=””]If your preferred camp is full, you can join our waitlist. If a spot is available, we will contact you immediately for your child to join the camp. To join the waitlist, contact us at info@campasia.asia.[\/vc_toggle][vc_toggle title=”What should I do if I have trouble registering for a camp?” css=””]If you experience any issues during registration, kindly contact us at +65 6289 5888 or email at info@campasia.asia. Our team will guide you through the process.[\/vc_toggle][vc_toggle title=”Do you accommodate children with special needs?” css=””]We strive to make our camps inclusive and supportive for all children.
\nThe needs of each child varies so decisions are made on a case-by-case basis, depending on the level of support of each child requires to enable them to fully participate and enjoy in the activities.
\nPlease contact us at +65 6289 5888 or email at info@campasia.asia to discuss how we can work together to accomodate those needs to ensure a safe and enjoyable experience tailored to them.[\/vc_toggle][vc_toggle title=”What is the registration process on the first day of camp?” css=””]Campers will register upon arrival to receive their name tag indicating the camp they are attending. Employees will escort campers to their respective camps. Activities begin at 9 am.[\/vc_toggle][vc_toggle title=”Is Camp Asia only open to children attending Australian International School or Stamford International American School?” css=””]Camp Asia is open to all children, regardless of school, nationality or country. We welcome children from any background to join our fun and engaging camps.[\/vc_toggle][vc_custom_heading text=”Payment” font_container=”tag:h2|font_size:34|text_align:left|color:%23ED1C24|line_height:48px” google_fonts=”font_family:Oswald%3A300%2Cregular%2C700|font_style:400%20regular%3A400%3Anormal” css=”.vc_custom_1770639754122{margin-top: 25px !important;margin-bottom: 15px !important;}” el_class=”faq-heading red-heading”][vc_toggle title=”What are the payment options?” css=””]We offer secure online payment options by credit card or PayNow (Singpopore based customers).
\nOnce your payment is completed, you will receive a confirmation email with your child\u2019s camp details.
\nIf you encounter any issues, please contact us at+65 6289 5888 or email at info@campasia.asia for assistance.[\/vc_toggle][vc_toggle title=”What is your refund or cancellation policy?” css=””]All camps, bus services and merchandise must be fully pre-paid prior to the relevant camp commencement date. Once a camp and\/or bus booking has been confirmed through payment, no cancellations or refunds will be permitted, including cases of late arrival or early departure from the camp.<\/p>\n

Changes to a camp and\/or bus booking may be made to an alternative date, if we are informed at least 10 days\u2019 with prior written notice and subject to availability.[\/vc_toggle][vc_toggle title=”Is there a discount if my child is keen to attend multiple camps?” css=””]Sign up for our mailing list to receive the latest updates, programme announcements and enjoy early bird discounts![\/vc_toggle][vc_custom_heading text=”Safety and Well-being” font_container=”tag:h2|font_size:34|text_align:left|color:%23ED1C24|line_height:48px” google_fonts=”font_family:Oswald%3A300%2Cregular%2C700|font_style:400%20regular%3A400%3Anormal” css=”.vc_custom_1770639761619{margin-top: 25px !important;margin-bottom: 15px !important;}” el_class=”faq-heading red-heading”][vc_toggle title=”Do you need to be able to contact me or another responsible adult while my child is at camp?” css=””]For your child\u2019s safety and wellbeing, we require contact details for a parent or a guardian who can be reached at all times during camp hours. This ensures we can promptly address any questions or emergencies.[\/vc_toggle][vc_toggle title=”Is there physical security at the camp, such as access control and CCTV?” css=””]Our campuses have full-time security and all entries are carefully checked against photo ID. This ensures a safe and secure environment throughout the day.[\/vc_toggle][vc_toggle title=”What medical support is available at camp?” css=””]A full-time nurse is available on-site during every camp for medication collection, first aid and medical support.
\nAll Camp Asia employees are first-aid trained.[\/vc_toggle][vc_toggle title=”Who should I contact if I\u2019m running late for pick-up or want to check how my child is settling into camp?” css=””]If you\u2019re running late or would like an update on how your child is doing, you may contact us at +65 6289 5888. We will be happy to assist and ensure everything is taken care of.[\/vc_toggle][vc_toggle title=”What should my child bring to camp?” css=””]We recommend a bag containing a clearly marked water bottle, sun screen, a hat, an extra change of clothes with any other personal items.
\nCampers should dress comfortably with covered footwear like trainers or sneakers and not forgetting the cool Camp Asia T-shirt!
\nSpecific camps may require additional items. Details will be shared in your registration confirmation email.[\/vc_toggle][vc_toggle title=”Is there a day for parents to come and see what our children have been working on?” css=””]For selected camps such as Super Chef, Drama Academy and Passion for Art, parents are invited to view their child\u2019s work on Fridays at 1pm.
\nYou will receive an invite a week in advance through email.[\/vc_toggle][vc_custom_heading text=”Transport and Location” font_container=”tag:h2|font_size:34|text_align:left|color:%23ED1C24|line_height:48px” google_fonts=”font_family:Oswald%3A300%2Cregular%2C700|font_style:400%20regular%3A400%3Anormal” css=”.vc_custom_1770639768635{margin-top: 25px !important;margin-bottom: 15px !important;}” el_class=”faq-heading red-heading”][vc_toggle title=”Do you offer transport service?” css=””]We offer a safe, convenient social bus service with multiple stops around the island, making it easy to find a pickup point near your home. For more information, please visit Transport<\/a><\/p>\n

If you have booked transport, we will send a reminder email one week prior to the start of camp.[\/vc_toggle][vc_toggle title=”I have booked the bus service for my child. How will I know the bus pick-up location and schedule?” css=””]The bus schedule can be found at Transport <\/a>. We will send a reminder email one week prior to the start of camp.[\/vc_toggle][vc_toggle title=”Do you run Camp Asia at two different venues at the same time?” css=””]Camp Asia takes place at a single venue each week. Check our schedule to find out which weeks are held at Stamford American International School or Australian International School.[\/vc_toggle][vc_custom_heading text=”Meals” font_container=”tag:h2|font_size:34|text_align:left|color:%23ED1C24|line_height:48px” google_fonts=”font_family:Oswald%3A300%2Cregular%2C700|font_style:400%20regular%3A400%3Anormal” css=”.vc_custom_1770639774988{margin-top: 25px !important;margin-bottom: 15px !important;}” el_class=”faq-heading red-heading”][vc_toggle title=”Where is lunch served?” css=””]Lunch is served in a sheltered, outdoor canteen. A lovely dining area whether rain or shine![\/vc_toggle][vc_toggle title=”What meals are provided at camp?” css=””]Freshly cooked healthy lunches with morning and afternoon snacks are provided daily. If required, feel free to pack additional snacks!
\nPlease note we follow a nut-minimisation policy.[\/vc_toggle][vc_toggle title=”Do you provide an alternative menu if my child has food allergies?” css=””]We do provide an alternative menu for children with food allergies. Please inform us of your child\u2019s dietary requirements during registration and contact us at +65 6289 5888 in advance so we can discuss suitable alternatives and ensure your child\u2019s safety.[\/vc_toggle][vc_custom_heading text=”Weather” font_container=”tag:h2|font_size:34|text_align:left|color:%23ED1C24|line_height:48px” use_theme_fonts=”yes” css=”.vc_custom_1770639782219{margin-top: 25px !important;margin-bottom: 15px !important;}” el_class=”faq-heading red-heading”][vc_toggle title=”How are outdoor activities affected by rain or lightning?” css=””]Outdoor activities, such as Swimming will continue in light rain, as long as conditions are safe and the weather does not significantly impede training.
\nOur primary concern is lightning risk. We follow guidance from the National Environment Agency (NEA), the school\u2019s lightning warning system and on-site observations. If there is lightning risk or torrential rain, the Camp Asia team will cancel and reschedule affected sessions to ensure the safety of all participants.[\/vc_toggle][vc_toggle title=”What happens to training during hazy conditions?” css=”.vc_custom_1770641591967{margin-bottom: 15px !important;}”]<\/p>\n

We monitor air quality closely using the 3-hour PSI readings published by the National Environment Agency (NEA), focusing on Singapore, the West and Central regions.<\/div>\n
<\/div>\n
Based on the latest readings before training:<\/div>\n
PSI < 100: Training proceeds as usual.<\/div>\n
PSI > 100: Training will be moved indoors to ensure the safety and well-being of all participants.<\/div>\n

[\/vc_toggle][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"

[vc_row el_class=”faq-content”][vc_column][vc_custom_heading text=”FAQs Singapore” font_container=”tag:h1|font_size:18|text_align:left|color:%23CCCCCC|line_height:42px” google_fonts=”font_family:Oswald%3A300%2Cregular%2C700|font_style:300%20light%20regular%3A300%3Anormal” css=””][vc_custom_heading text=”Frequently Asked Questions” font_container=”tag:h2|font_size:38|text_align:left|color:%23464547|line_height:42px” google_fonts=”font_family:Oswald%3A300%2Cregular%2C700|font_style:400%20regular%3A400%3Anormal” css=”.vc_custom_1770639589977{margin-bottom: 25px !important;}” el_class=”h4 welcome left-border”][vc_custom_heading text=”From registration to safety and other important details, our FAQs cover everything parents need to know to help your child get ready for a fun, safe and memorable holiday camp experience. 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