FAQs Singapore
Frequently Asked Questions
From registration to safety and other important details, our FAQs cover everything parents need to know to help your child get ready for a fun, safe and memorable holiday camp experience. If you can’t find what you are looking for, kindly contact us at +65 6289 5888 or email at info@campasia.asia. We will be happy to help!
Registration
When is the registration dateline for each camp session?
You can register your child up till a week before the camp begins, subject to availability. However, to avoid disappointment, we suggest signing up as early as possible!
Is there a waitlist if the camp is full?
If your preferred camp is full, you can join our waitlist. If a spot is available, we will contact you immediately for your child to join the camp. To join the waitlist, contact us at info@campasia.asia.
What should I do if I have trouble registering for a camp?
If you experience any issues during registration, kindly contact us at +65 6289 5888 or email at info@campasia.asia. Our team will guide you through the process.
Do you accommodate children with special needs?
We strive to make our camps inclusive and supportive for all children.
The needs of each child varies so decisions are made on a case-by-case basis, depending on the level of support of each child requires to enable them to fully participate and enjoy in the activities.
Please contact us at +65 6289 5888 or email at info@campasia.asia to discuss how we can work together to accomodate those needs to ensure a safe and enjoyable experience tailored to them.
What is the registration process on the first day of camp?
Campers will register upon arrival to receive their name tag indicating the camp they are attending. Employees will escort campers to their respective camps. Activities begin at 9 am.
Is Camp Asia only open to children attending Australian International School or Stamford International American School?
Camp Asia is open to all children, regardless of school, nationality or country. We welcome children from any background to join our fun and engaging camps.
Payment
What are the payment options?
We offer secure online payment options by credit card or PayNow (Singpopore based customers).
Once your payment is completed, you will receive a confirmation email with your child’s camp details.
If you encounter any issues, please contact us at+65 6289 5888 or email at info@campasia.asia for assistance.
What is your refund or cancellation policy?
All camps, bus services and merchandise must be fully pre-paid prior to the relevant camp commencement date. Once a camp and/or bus booking has been confirmed through payment, no cancellations or refunds will be permitted, including cases of late arrival or early departure from the camp.
Changes to a camp and/or bus booking may be made to an alternative date, if we are informed at least 10 days’ with prior written notice and subject to availability.
Is there a discount if my child is keen to attend multiple camps?
Sign up for our mailing list to receive the latest updates, programme announcements and enjoy early bird discounts!
Safety and Well-being
Do you need to be able to contact me or another responsible adult while my child is at camp?
For your child’s safety and wellbeing, we require contact details for a parent or a guardian who can be reached at all times during camp hours. This ensures we can promptly address any questions or emergencies.
Is there physical security at the camp, such as access control and CCTV?
Our campuses have full-time security and all entries are carefully checked against photo ID. This ensures a safe and secure environment throughout the day.
What medical support is available at camp?
A full-time nurse is available on-site during every camp for medication collection, first aid and medical support.
All Camp Asia employees are first-aid trained.
Who should I contact if I’m running late for pick-up or want to check how my child is settling into camp?
If you’re running late or would like an update on how your child is doing, you may contact us at +65 6289 5888. We will be happy to assist and ensure everything is taken care of.
What should my child bring to camp?
We recommend a bag containing a clearly marked water bottle, sun screen, a hat, an extra change of clothes with any other personal items.
Campers should dress comfortably with covered footwear like trainers or sneakers and not forgetting the cool Camp Asia T-shirt!
Specific camps may require additional items. Details will be shared in your registration confirmation email.
Is there a day for parents to come and see what our children have been working on?
For selected camps such as Super Chef, Drama Academy and Passion for Art, parents are invited to view their child’s work on Fridays at 1pm.
You will receive an invite a week in advance through email.
Transport and Location
Do you offer transport service?
We offer a safe, convenient social bus service with multiple stops around the island, making it easy to find a pickup point near your home. For more information, please visit Transport
If you have booked transport, we will send a reminder email one week prior to the start of camp.
I have booked the bus service for my child. How will I know the bus pick-up location and schedule?
The bus schedule can be found at Transport . We will send a reminder email one week prior to the start of camp.
Do you run Camp Asia at two different venues at the same time?
Camp Asia takes place at a single venue each week. Check our schedule to find out which weeks are held at Stamford American International School or Australian International School.
Meals
Where is lunch served?
Lunch is served in a sheltered, outdoor canteen. A lovely dining area whether rain or shine!
What meals are provided at camp?
Freshly cooked healthy lunches with morning and afternoon snacks are provided daily. If required, feel free to pack additional snacks!
Please note we follow a nut-minimisation policy.
Do you provide an alternative menu if my child has food allergies?
We do provide an alternative menu for children with food allergies. Please inform us of your child’s dietary requirements during registration and contact us at +65 6289 5888 in advance so we can discuss suitable alternatives and ensure your child’s safety.
Weather
How are outdoor activities affected by rain or lightning?
Outdoor activities, such as Swimming will continue in light rain, as long as conditions are safe and the weather does not significantly impede training.
Our primary concern is lightning risk. We follow guidance from the National Environment Agency (NEA), the school’s lightning warning system and on-site observations. If there is lightning risk or torrential rain, the Camp Asia team will cancel and reschedule affected sessions to ensure the safety of all participants.
